What to Do if my Tablet Freezes  

By Max. D Gray. Updated: May 11, 2017
What to Do if my Tablet Freezes  

If your tablet freezes you have more than one alternative to fix it, depending on the model of tablet you have and also the magnitude of the crash. In any case, to prevent this from happening, you should clean your device of applications that you have downloaded but ultimately do not use and close Apps when they are not in use; this will prevent your tablet from wasting memory. At oneHOWTO we want to show you what should be done if you're asking yourself: what to do if my tablet freezes.

You may also be interested in: How to Install Whatsapp on my Android tablet
Steps to follow:

The simplest answer to what to do if my tablet freezes is to press and hold the "off" key, until you get the device to turn off so that you can turn it back on again and use it normally.


In the event that this option doesn't solve the situation of your frozen tablet you must use the "reset" button. Not all tablets have it, but if you have it, it's a very small hole marked with the word RESET. Its size will prevent you from operating it with your finger, so use an accessory that has a small tip, such as a clip. Push it in until you feel the bottom and then press and remove the clip quickly. Your tablet will restart.

What to Do if my Tablet Freezes   - Step 2
Image: sony-paa-pa-en-web-cushthelp

On some models, what you can do if your tablet freezes is press the off button and "+" volume button at the same time. Then, a system message will appear on the screen asking for confirmation to turn off the tablet. You must accept.

Charge your battery completely and, once the power is full, you can restart your device.

What to Do if my Tablet Freezes   - Step 3
Image: hardreset

If your tablet is an iPad and freezes you can use the option of pressing the round start button at the bottom of the screen, along with the off key. It is important that you press the two keys at the same time, otherwise it will not work.

If only an iPad program has frozen, only press the start button, then press the same button again 2 times, locate the program by browsing horizontally and when you're in it, drag it up to close.


If your tablet has frozen and the screen has gone completely black, there is another solution, though you should be very careful not to break the tablet when trying it.


In the event that none of the proposed solutions work for your frozen tablet you must be patient and wait until the battery runs out and for it to turn off automatically. It is recommended that you do not fill your tablet with lots of applications, especially if the device does not have a lot of memory; this way you will reduce the crashes that your tablet has.

If you want to read similar articles to What to Do if my Tablet Freezes  , we recommend you visit our Computers category.

  • It is also recommended to connect your tablet to a computer and store all of your information before resetting your device, as you may lose some or all of the information stored depending on why you tablet has frozen. If you have an SD card, remove it before resetting your tablet in case the restart does delete your files.

Write a comment

What did you think of this article?
Iv tryed all options , with holding both buttons, but still not working, Samsung tablet
Jimmy Black
I have tried all of these solution to restart but nothing works. ONN is the tablet that freezes. Can I put a sim card in i whch is not there to get it unfroze?
My tablet stops and back when I open a downloaded app and it says your app has been stopped
Bought a brand new Acer tablet down loaded BT sport when I tried to use it the screen kept freezing is this to do with BT app or is the tablet faulty?
OneHowTo Editor
Hi Carole,

If it is brand new, it should be able to support the app without crashing. There are many reasons why this might happen, but we recommend bring it back to the store as it should still be in warranty.
Sharon Heard
This first tablet stopped on this tablet I only got July this year
Good Afternoon.My problem is that my iPod keep freezing at me what can I do?
gloria galanes
Thanks! Very helpful, and one of the suggestions worked.
OneHowTo Editor
Hi Gloria, thanks for the comment, we're glad you have your problem fixed. It's what we're here for!
it works I did the first thing and it didn't work then I did it again and it worked I'm surprised it worked
OneHowTo Editor
Hi Anna

We are glad this worked for you!
Hi my Lenovo tab 1o has been frozen for the past 1 hour .It will not let me do anything
OneHowTo Editor
Hi Selma,

If your tablet freezes and none of the options in this article work, the last option before taking it to the shop might be to let the battery drain completely (may take a couple of hours). After, you can charge it and see if it will reboot properly. If not, you may need to take it to a repair shop or see if it is still in warranty.

Good luck!
My tablet when it gets turned on there is a message across the screen saying "Unfortunately YouTube has stopped. I would hit ok, to try and get into the settings and that message still comes up. Help what can I do to prevent this?
OneHowTo Editor
Hi Jackie

Have you tried to delete and redownload youtube? There is a possibility it needs an update. We suggest trying this. If it still doesn't work, let us know and we can proceed. oneHOWTO
my son accidently sat on my hand bag where my Telstra tablet was in, it was only 2 mins n then I saw it, I picked it up to check n the screen was all frozen, I tried every way I google but nothing seem to work, the screen is perfect except the freezing though, please help me resolve this problem, Thank you .....
OneHowTo Editor
Hi Jenny

Thank you for your comment!

Depending on the model of tablet you have, you can take out the battery if it is an old model and reboot the tablet.

Unfortunately, we do not have enough information to help fix your tablet 100%, we suggest taking it to the local IT store and asking them to have a look at it.

If you need any more information please do not hesitate to comment.

Hope this helps and stay tuned for more on OneHOWTO.
My Cello 10 inch freezes on certain games like angry bird's 2 it's impossible to get to the last level thanks
Ian Cockayne
My Asus Android tablet has frozen, I have used the volume Down and Start hold-down for 12 seconds which has unfroze the screen in the past. However, doing this now doesn't work, neither does using the volume Up and Start nor both the Up & Down together with Start button all of which no longer cure the problem; I just keep getting the frozen screen requiring a Swipe to progress: I do not get the 'dead' robot or reset menu as shown in many of the online solutions. I do have an very small unmarked hole in the edge of the body but I do not hear a click when pushing a paperclip end in: the device has not been dropped and there is no of damage to screen or body. Please advise what else should be tried, currently the battery is dead. Regards, Ian C. in the UK
OneHowTo Editor
This sounds like there may be a fault in the battery. The best thing to do is to take your tablet to your official maintenance services, as they will be able to examine it and let you know what's wrong.

Hope this helps
brand new polaroid p709 slow crashes freezes constantly
OneHowTo Editor
If it's brand new it's probably a manufacturing fault. Your tablet will be in guarantee so it's best you contact the company directly so they can deal with the issue, it won't cost you anything.
Hope this helps
I stil can't use my tablet, I'v tried all I could bt no
OneHowTo Editor
There may be a more serious underlying problem. We suggest you take it to a professional service so they can take a closer look at it.
thank u so much. my tablet froze fore a very long time and when i did the fourth step it went back to normal.idk what i would have done.
my tablet was a apple 5.1.1
the first geneRATION /THE ORIGINAL
I tryed all the suggestions on how to unfreeze my tablet but it continues to freeze over and over again is there a way to stop this from happening
Alba Charles (oneHOWTO editor)
Hi Carie, if none of the tips in the article work to unfreeze your tablet, the best will be to bring it to a technician. A professional will be able to solve the problem with your device.
Navjot Kaur
I did all this, and my tablet does turn on but then freezes. What do I do?
OneHowTo Editor
Sounds like the problem is a little bit more complicated. I would take it to your trusted retailer so that he or she can take a closer look at it.
i have nuvision talblet and of a sudden it freez up what should i do
OneHowTo Editor
Hi Bob,
try following the steps in the article. If this doesn't work we advise you to take your tablet to a technician so they can take a closer look at the problem.
Hope this helps
What to Do if my Tablet Freezes  
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